As part of my quest to simplify my life I’m now spending 3 months in the UK to sort out my affairs here. It didn’t start well. I left my Macbook on the British Airways plane on which I arrived. Me. Left a computer on an airplane. Traveled to my UK home in Rutland before I noticed. I’m losing it.
Well as my life for the last 25 years has been almost weekly flying this is the first time I have ever left anything behind. And a Macbook!
I have a ready excuse – you don’t have to believe this; its for my benefit really to offset my guilt. I traveled to the UK in a business-class seat so that I could get a flat bed and a proper nights sleep. However 2 hours out of London we hit severe turbulence and I raised my seat into its upright position and watched a video on my Macbook. It then became so bad that the flight attendants asked us to put away heavy loose objects – such as Macbooks. I tucked the machine down by the side of my seat against the aircraft inner skin as I ( and others) usually do. However the flight attendant didn’t like that and said I have to put it in the special little draw on the floor. As I couldn’t easily reach it she did it form me. And that is where is stayed when I got off the plane with my backpack – and my OTHER laptop, a Dell Latitude D610. The backpack was so heavy I didn’t think for a moment something was missing.
I was home before I realized it and immediately called BA about it and sent a backup email.
It turns out that BA have outsourced lost property and that anything found on the plane is handled by them. In this case anything found on a plane at Terminal 5 is carried to some central point in Terminal 5 but is not logged in. Apparently it just sits there until a van load accumulates when it is carried to the lost property office under Terminal 3. This can take up to 5 days, depending on how much accumulates. So I called every day from Tuesday to Thursday with negative results.
And then on Thursday evening I got an email to call them which ended in an interrogation over the Macbook i.e. what did it look like, any distinguishing features etc. Then they asked “Who’s Judith?”. Success! They had booted it up and hit the login dialog that is titled “Judith’s Macbook” because I originally bought it for her – another story – and that was the name I gave it.
So on Friday morning I set off on the 100 mile journey back to Heathrow to collect it, armed with my passport to identify me, Judith’s to identify her and a letter from her giving them permission to release it to me.
And 5 hours later I had it. For the diligent, yes 5 hours to do 100 miles. 4 hours through ugly start-stop traffic and endless roadworks and 1 hour to find Lost Property in the bowels of Terminal 3. It was about a 40-minute walk from the car park.
I then hit stationary traffic on the way back and couldn’t even get from the M4 onto the M25 so I stayed on the M4, went out west and did a big loop through High Wicombe across to the M40 with a plan to take the M40 to Birmingham and then take the A14 across to Rutland.
But the M40 was at a standstill from 40 miles south of Birmingham. So, with the help of TomTom I took to the backroads and made it back in just over 4 hours.
Oh, yes. And between being shouted at by the TomTom I noticed how green and pleasant the English countryside is…
